1. Order Processing:

• Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

• During peak seasons, processing times may be longer, but we strive to fulfill all orders as quickly as possible.

2. Shipping Rates and Estimates:

• Shipping charges for your order will be calculated and displayed at checkout.

• We offer standard, expedited, and overnight shipping options. Delivery times vary based on the shipping method selected and the destination.

  • Standard Shipping: 7-10 business days

  • Expedited Shipping: 2-3 business days

  • Overnight Shipping: 1-2 business days

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3. Order Tracking:

• Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order on the carrier’s website.

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4. International Shipping:

• We offer international shipping to selected countries. Shipping rates and delivery times vary by destination.

• Customers are responsible for any customs and import duties that may apply. We are not responsible for delays due to customs.

Return & Exchange Policy

1. Return Eligibility:

• To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

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2. Return Process:

• To start a return, contact us at Goeglobel@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

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3. Return Window:

• You have 30 days from the date you received your item to request a return.

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4. Refunds:

• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

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5. Exchanges:

• The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

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6. Damages and Issues:

• Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.